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Aurinya

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About Aurinya

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    Community Moderator

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  1. Characters Will Not Load

    Hello again! We think we have found and eliminated the cause of this issue. You should now be able to log in properly once again. Thanks a lot for your reports and patience. Please feel free to let us know should the issue still occur to you ;) Thank you!
  2. Characters Will Not Load

    Greetings! Thanks for your reports. In order to investigate the issue further, could you let me know whether you are trying to connect to the NA or EU servers and which in-game region you were last on before the stuck occurred? Thanks a lot!
  3. Greetings! Thanks for bringing the Google Chrome issue to our attention. We are looking into the matter now. Please try a different browser in the meantime. Thank you!
  4. Greetings! So sorry to hear about your login issues. Please submit a ticket to our Support. Thank you and welcome!
  5. The truth about the Power of the primal matrix update

    Greetings, Please be reminded of the WildStar forum’s Code of Conduct: always discuss the issue at hand, not each other, and always keep your posts on topic and civil, otherwise your thread's longevity might be short-lived ;) Thank you!
  6. Install error, missing file

    Greeetings! Thank you for your reports. We have updated the files to download and believe this issue should be fixed now. If you download the file again, it should now be working. Should the issue persist, please let us know. Thank you!
  7. Goes to black screen after clicking play

    Greetings! Please submit a ticket to our Support for technical assistance so they can have a look at your specific setup. Thank you!
  8. Cant stay connected

    Greetings! Sorry to hear about your connection issues. Please submit a ticket to our Support so they can have a look at your specific setup and what might be causing this issue for you. Thank you!
  9. You should make a toy bag

    Greetings! I am locking this thread up as it is already being discussed here: https://forums.wildstar-online.com/forums/index.php?/topic/156688-you-should-make-a-toy-bag/&do=findComment&comment=1547136
  10. Had characters now disapeared

    Greetings! Could you maybe have selected the wrong region upon logging in? Please go to the little gear icon in the upper right-corner of your launcher and check that you have the same region selected on which the character was made. Thank you!
  11. about the new communities feature...

    Greetings, Please keep your posts on-topic, always discussing the topic at hand, not each other. If you prefer player PvP, take it in-game and flag yourself for PvP ;) While on the forums, there is a Code of Conduct to respect. Thank you!
  12. Plea to Pappy&Carbine RE: PvP

    Greetings, This is a little a reminder of our Code of Conduct and to please keep this thread on-topic and constructive ;) If you have personal arguments to fight out, please take them to in-game PvP. Our forums are not the right place for verbal PvP. Thank you kindly!
  13. Greetings! Our forums are indeed not the right place to report bots and spammers. Should you feel that a player violates our User Agreement ingame, please submit a ticket to our Support with as much proof as possible; a member of the WildStar Support team will review then it and actions will be taken where appropriate. Thank you!
  14. Chars nach Rückkehr weg?

    Hallo Nexbezul! Wenn du bereits bei der Charakterauswahl bist, kannst du den Server nicht mehr ändern. Dies geht über das kleine Rädchen oben rechts im Launcher, wenn du das Spiel startest. Wie von Roman Triller erwähnt, solltest du dort den Server auswählen können (Jabbit für EU), und deine Charaktere sollten dann wieder erscheinen. Falls dies nicht der Fall sein sollte, reiche bitte ein Ticket bei unserem Support ein: https://support.wildstar-online.com/hc/de Danke und willkommen zurück :)
  15. Jabbit server constantly resetting

    Greetings! Thanks for your report. I am locking this thread up to avoid duplicates. Please feel free to continue the discussion here: https://forums.wildstar-online.com/forums/index.php?/topic/155703-eu-servers-kerput/&do=findComment&comment=1540588 Thank you!
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