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NCSOFT Account Management Maintenance July 02, 2014


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#1 BigV

BigV

    Community Manager

  • Carbine Studios (Former)

Posted 01 July 2014 - 03:57 PM

Hi all,

 

NCSOFT's account system is going down for maintenance at 5AM PDT / 12.00 UTC July 2, 2014.

During this time, you will be unable to access:

  • Account Management
  • WildStar Support Site
  • Wildstar Forums
  • Wildstar Store
  • Game Auth/Login (This will only be down for 1 hour)

 

 

Estimated Downtime is 3 hours.

 

Please keep an eye on this thread for updates if anything changes.

Regards,
Team WildStar


Paul "BigV" Williams
Community Manager

#2 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 03:28 AM

Hi guys,

 

I have made some edits above to clarify;

 

During this maintenance our login server (Auth) will be down for about an hour. This will prevent you from logging into the game but *should* enable you to keep playing if you are already playing. (Aka, log in and start playing now. :P)


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.


#3 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 04:17 AM

Hi all,

 

This maintenance has been delayed slightly. We will post an update when we have more information. Currently we have no ETA for the maintenance start.

 

Edit: Looks like this may have started for NA logins, but we are currently waiting on confirmation as EU players can still log in. Apologies for the confusion folks, we're trying to pin down a concrete status from the NCSOFT Platform Team.


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.


#4 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 04:38 AM

Hi all,

 

After that slight confusion of EU Auth deciding it wanted to take a bit longer to go down, both NA and EU Auth/Login servers are down for maintenance.

 

We estimate the downtime for Auth to be 1 hour, however will keep you updated with any changes here and via the @WildStar Twitter.

 

Thanks,


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.


#5 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 05:09 AM

Hi all,

 

In some good news, the Maintenance for Login/Auth has been completed faster than expected and you should now be able to log back in (to the game)!


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.


#6 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 06:31 AM

Hi all,

 

The NCSOFT Platform Maintenance affecting the website, store, forums and account page is still on-going. We are aiming to update you again in 30 minutes.

 

Thanks,


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.


#7 CRB_Anlath

CRB_Anlath
  • Carbine Studios (Former)
  • LocationBrighton, UK

Posted 02 July 2014 - 06:56 AM

Hi all,

 

The NCSOFT Platform Maintenance has now been completed and you should access to all affected systems.

 

Thanks for sticking with us and apologies for earlier confusions.

 

Cheers,


Twitter: CRB_Anlath

Based in the UK. Dominion in the streets. Exile with my DPS (pronounce it "deeps").

The guy who said; "Busting a nut" on the Livestream.