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9/12/14 - Emergency Maintenance = Boom Boxes

boom boxes gamma rays

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#1 Virtue

Virtue

    Senior Producer

  • Carbine Studios Staff
  • LocationOrange County

Posted 12 September 2014 - 05:34 PM

Hi All,

We are not going to sugar coat the fact that today was rocky.  We encountered a bug in one of our software tools which caused an intended reversion of Gamma Ray's changes to bug out even further.  This resulted in some peak downtime for both EU and NA.

 

As a studio, we understand that we need to make changes to some of our Development, QA, and Release processes to better prevent bugs reaching the Live environment.  We hear everyone loud and clear on this front and we are well under way on the realignment of the company's release processes and philosophy to address this.  Unfortunately, the issues we encountered today reflect some of the failures in our legacy processes that have not yet overwritten by the new processes in the works.

 

To compensate everyone for the roller coaster day, we are providing all players that logged in on 9/12/14 with 3 Boom Boxes.  This includes all time zones and we are targeting to have these sent out by mid-next week. 

 

As Cougar aptly said, we took a Gamma Ray to the knee.

 

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Here's a look at what you may get inside of our fancy shnazy boxes:

 

The Entertainer Mount Customization Set:

 

uqz0k9J.jpg

 

Savage Warpig Mount Variant:

 

IGiXfAT.jpg

 

Luminous Equivar Mount Variant:

 

rk0gYkv.jpg

 

Raidin' Costume Set:

 

UKAgms2.jpg

 

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Cheers


Geoff Virtue
Senior Producer

Twitter: @WildStar - Support - Server Status


#2 ThaCheez

ThaCheez

    Community and Creative Content Manager

  • Carbine Studios Staff
  • LocationOrange County

Posted 16 September 2014 - 02:36 PM

[UPDATE] 9/16/2014   3:40pm PDT 

 

Hey everyone, wanted you to know that starting tomorrow, 9/17/2014, we will begin sending out your Boom Boxes!!


Tony Rey

Community & Creative Content Manager

Dem Tweets


#3 BigV

BigV

    Community Manager

  • Carbine Studios (Former)

Posted 17 September 2014 - 03:43 PM

[UPDATE] 9/17/2014 4:40pm

 

Hi everyone,

 

We have now completed sending out all the boom boxes.


Paul "BigV" Williams
Community Manager



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