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Tech Help » IP Verification Conguero

Conguero
  • Carbine Studios Staff

Yesterday, 01:18 PM

A hotfix was just deployed to address the issue preventing the "remember current IP for 7 days" toggle from working.

 

 

​That's great and all, but what about a response to the OP?  Apologies if I missed it but AFAICT it's pretty much been dead silence on an issue that's significantly damaged the Steam rollout.  It's been far too long to go unaddressed and there's a need for an official statement.  "Sorry our hands are tied by corporate", "We're planning to do A and expect it to be available within X but may have to wait for Z"

I actively dread having to go through email authentication.  Between your servers and my email host the time taken is just long enough to time out whatever crap token system your website uses to keep me logged in.  By the time I get the code, I have to reauth and the code is no longer vaild.  A busted system on top of an even more busted system does not make for happy customers.

Unfortunately, there isn't a simple short-term solution for players with dynamic IP addresses, though players affected by this can seek assistance and advice from Customer Support. IP verification is a necessary security measure to further protect players' accounts, but we're actively exploring ways to make the system more accommodating without compromising the increased security aspect.

The kiosk in my temporal lobe is shaped like Rosalyn Carter.

 

Twitter@talkingcongas

Marketplace » Store Update - 07/22/2016 Darkspur Platform & Super Shiny Pack CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

Yesterday, 09:03 AM

Morning all,

 

The Darkspur Platform sale has concluded and that item has been returned to its normal price.

Additionally, the Super Shiny Pack will be retired this Friday, 07/29/16.

 

~Pere

Discussions générales » NCSOFT recrute un Community Coordinator francophone Youmukon

Youmukon

    French Community Manager

  • Carbine Studios Staff

Yesterday, 06:38 AM

Bonjour !

NCSOFT Europe recrute un Community Coordinator francophone afin de renforcer son équipe à Brighton. Toutes les informations concernant cette offre sont disponibles sur cette page. Le télétravail n'étant pas possible pour ce poste, il est obligatoire de résider au Royaume-Uni et de préférence à distance raisonnable de Brighton, ville où se trouvent nos bureaux.

Si l'aventure vous intéresse, envoyez-nous votre CV et lettre de motivation via l'adresse ci-dessus. N'hésitez pas non plus à mentionner votre pseudonyme ou l'adresse votre compte NCSOFT dans votre lettre de motivation si vous êtes ou avez été actif sur des jeux NCSOFT :)

Bonne chance aux postulants !

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

23 July 2016 - 05:35 AM

Awesome! Does this mean the toy cauldron/spider egg and boardwax/gigazap toys will be available next Shade's Eve and zPrix, respectively, and not just the consumables?

I can neither confirm nor deny - but all signs point to yes!

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

22 July 2016 - 02:50 PM

It's baaaack!

 

~P~

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Bardic

CRB_Bardic
  • Carbine Studios Staff

22 July 2016 - 02:30 PM

I was talking about the toys offered in the cash shop only, not the ones available in game. I just figured that if the Celebratory Wings (which were a holiday item, available around new year) were now available, then maybe those four (or was it five?) toys that went on sale for 1 NCoin each might be too...

 

Discussing - some of those were seasonal event (shade's eve or zprix)....checking on the others.

 

Edit: Golden Orbiter toy is being prepped for re-release. The others must wait for their respective seasonal events :)

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Bardic

CRB_Bardic
  • Carbine Studios Staff

22 July 2016 - 12:05 PM

Store description: "In a hurry to finish attunement? One (1) Procured Genesis Key. Used to complete the raid attunement process. This purchase can only be claimed by a single character."

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Bardic

CRB_Bardic
  • Carbine Studios Staff

22 July 2016 - 11:42 AM

Any plans to add the toys that were briefly available during/before (I can't remember which) Winterfest? I've got alts now that I didn't have back then and I didn't buy enough to supply them all...

 

Pere and I talked about this at length this morning. Since our big seasonal events (Winterfest and Shade's Eve thus far) come with a massive amount of goods, we're going to generally leave those limited/special during the event (and post-event last chance) timeframes. You'll also note that we reserved some of the big ticket items for the special holidays....we kinda want to keep those special!

 

We're also thinking about repackaging the decor like the exotic/summer/spring to give you multiples of some of the items so they feel more "kit" like. This will take some time for us to churn through :)

Marketplace » Store Update - 07/22/2016 Battle Chase (and more)! CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

22 July 2016 - 09:19 AM

Happy Friday everyone,

 

Please see below for today's store changes.

 

Event Items in the Store:

  • Dominion Battle Crate (Exile Crates are scheduled to appear later on in the event, do not fear!)
  • Crate of Krogg Cash

 

Also new and/or back to the store:

  • Procured Genesis Key
  • Orbitor - Gold Arkship Toy

Also new to the Signature Station (normally LTD items):

  • Decor Pack - Cuddly Collection
  • Celebratory Wings

 

Weekend Sale:

  • Darkspur Platform FABkit 50% off (sale on now through Monday 7/25/16 @10:00am PT)

 

Enjoy your weekend!

~Pere

General Discussion » Battle Chase Start Time? CRB_Bardic

CRB_Bardic
  • Carbine Studios Staff

22 July 2016 - 08:19 AM

I have in my records - 10:00 AM PDT. Just a little bit longer to wait!

Tech Help » IP Verification Conguero

Conguero
  • Carbine Studios Staff

21 July 2016 - 11:32 AM

I also have to keep verifying my IP at every login with my 2FA. This has been occurring for a week. My ip hasn't changed over a month.

I make sure the checkbox "remember my ip for 7 days" is on.

This is a separate issue from what's reported in the OP that seems to be affecting everyone following weekly maintenance yesterday. I've been prompted to enter my authorization code every time I log into the game as well, regardless of whether or not I check the "remember current IP for 7 days" box.

 

We're investigating the cause in order to ensure that the authorization toggle gets back to working as advertised. ;)

The kiosk in my temporal lobe is shaped like Rosalyn Carter.

 

Twitter@talkingcongas

Arenas » Season 2 Arena 3v3 Team Rankings - The Sequel CRB_Caydiem

CRB_Caydiem
  • Carbine Studios Staff

21 July 2016 - 10:30 AM

Season 2 3v3 Standings Part XXXIII (as of 07/18):

Ranking. [Team Rating] [Adjusted Rating] [Rank Change] [Win %] [Wins - Losses] Team Name

 

EU

  1.                 [891] [891] [ --- ] [85.9%] [  55 -  9 ] Wub Wub Wub
  2.                 [847] [823] [ --- ] [83.0%] [201 - 41] letroit mousquetaire
  3.                 [800] [800] [ --- ] [64.4%] [  89 - 49] Luminai Refugees
  4.                 [763] [763] [ --- ] [70.9%] [  88 - 36] Random
  5.                 [754] [754] [ --- ] [75.9%] [104 - 33] Kentucky Fried Aurin
  6.                 [784] [640] [ --- ] [94.1%] [241 - 15] Team Venture
  7.                 [819] [603] [ --- ] [87.5%] [154 - 22] Lopp Stars
  8.                 [551] [551] [  +1] [62.3%] [ 48 - 29] Ranzige Rollrammler
  9.                 [549] [549] [  -1] [46.3%] [  44 - 51] contracts are life
  10.                 [870] [510] [ --- ] [90.2%] [175 - 19] ON JOUE TSG ET QUOI VIEUX
  11.                 [800] [440] [ --- ] [35.2%] [  6  - 11] The Wrong Hats
  12.                 [381] [381] [ --- ] [50.0%] [  35 - 35] BUTT KICKING BAKAS
  13.                 [656] [368] [ --- ] [76.1%] [  51 - 16] War Legend Reloaded
  14.                 [356] [356] [ --- ] [40.0%] [ 16 - 24] Game On
  15.                 [599] [311] [ --- ] [77.8%] [105 - 30] Les sales lopps
  16.                 [324] [300] [ --- ] [32.6%] [  15 - 31] MAD Co
  17.                 [312] [288] [ --- ] [51.2%] [  21 - 20] Wood V
  18.                 [618] [258] [ --- ] [80.9%] [114 - 27] Shattered Dreams
  19.                 [375] [231] [  +1] [83.3%] [  25 - 5 ] Sacrebleu
  20.                 [250] [226] [  -1] [61.5%] [    8 -  5 ] Meow

 

 

NA

  1.               [1062] [918] [ --- ] [ 100%] [  104 - 0 ] Mooffin n the Mistresses
  2.                 [838] [838] [ --- ] [79.1%] [ 110 - 29] Floaty Cats
  3.                 [783] [735] [ --- ] [78.1%] [139 - 39] Team Toaster Oven
  4.                 [697] [697] [  +3] [72.0%] [  36 - 14] easier game
  5.                 [713] [689] [  -1] [85.0%] [  34 - 6  ] easy game
  6.                 [683] [659] [  -1] [78.5%] [  44 - 12] yuheftododis
  7.                 [779] [635] [  -1] [68.6%] [219 - 100] Time
  8.                 [705] [561] [ --- ] [64.4%] [  29 - 16] Its Miss Erector
  9.                 [776] [488] [ --- ] [38.6%] [  17 - 27] Warpigs 1
  10.                 [486] [486] [  +1] [76.0%] [  54 - 17] PINK GUN and Crew
  11.                 [473] [449] [  -1] [69.2%] [  63 - 28] Fistdantilanus
  12.                 [555] [435] [ --- ] [52.2%] [  35 - 32] Deez Nuts
  13.                 [643] [427] [ --- ] [55.7%] [  49 - 39] Drunken Master
  14.                 [556] [340] [ --- ] [73.7%] [  68 - 31] Shiny and Chrome
  15.                 [475] [331] [ --- ] [79.3%] [  23 - 6  ] Evade Eclips Bazeleel
  16.                 [282] [282] [  +1] [95.6%] [ 22 - 1  ] Teemo Shrooms
  17.                 [396] [276] [  -1] [60.7%] [  31 - 20] Spacejam
  18.                 [260] [260] [  +2] [56.2%] [ 18 - 14] FuzzyPinkD
  19.                 [485] [245] [  -1] [83.3%] [  20 - 4  ] Here for the Costumes
  20.                 [241] [193] [  -1] [69.2%] [  9 -  4  ] Free rating

Marketplace » Store Update - 07/20/2016 Darkspur! CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

21 July 2016 - 07:01 AM

Drakus_Mortem - Our current plan is that the limited time items that have been returned to the signature section will remain there until/unless they move back to the main section of the store. That being said should our plan change we will of course let you all know  :D

 

~Pere

Marketplace » Store Update - 07/20/2016 Darkspur! CRB_Peregryn

CRB_Peregryn
  • Carbine Studios Staff

20 July 2016 - 09:01 AM

Good morning all,

 

Please see below for today's round of store updates.

 

New Items

  • Trask (Darkspur)
  • Mookie
  • Darkspur Duds*
  • Darkspur Bundle

*If your character is a Draken female there is one (1) known issue with this costume that will be fixed soon™

 

Retired Items

  • Trask (Strain)
  • Trask (Dreg)
  • Flair (Dreg)

 

Signature Station changes

Going forward certain limited time items will remain available within the Signature Station portion of the store. Please see below for newly added items. I will update this thread throughout the day as we add more.

  • 15% off Jumpstart Pack
  • Kroggenbull
  • Snarfelynx (Strain)
  • Doggie Dasher
  • To Dye For Bundle
  • Spring Decor Pack

Hope you enjoy!

~Pere

Server Status » SCHEDULED MAINTENANCE - 20 JULY 2016 Youmukon

Youmukon

    French Community Manager

  • Carbine Studios Staff

20 July 2016 - 05:30 AM

Hello everyone,

 

All servers are now back online, thank you for your patience!

État des serveurs » MAINTENANCE DE TOUS LES ROYAUMES - 20 JUILLET Youmukon

Youmukon

    French Community Manager

  • Carbine Studios Staff

20 July 2016 - 05:25 AM

Bonjour à tous !

 

La maintenance est désormais terminée, merci encore pour votre patience !

PTR General Discussion » /ptrcopy does not work CRB_Pyaray

CRB_Pyaray

    Lead Network & DB Engineer

  • Carbine Studios Staff

19 July 2016 - 03:24 PM

It isn't fixed (at least for me)

 

I don't see anything wrong with the copy queue right now.  If you're in Europe, the queue is several hours long.

 

If you are receiving an in-game e-mail saying there is an issue please put in a support ticket, with character details and the text of the message, so the issue can be investigated.

 

If  you have not received an in game e-mail telling you the status yet, it means that it's still queued up waiting to copy.  Please do not copy your character several times, because it will just make it take even longer.

PTR General Discussion » PTR: Redmoon Terror - Class, Itemization, and Encounter Updates CRB_Tyrius

CRB_Tyrius
  • Carbine Studios Staff

19 July 2016 - 01:56 PM

Are there any plans to make the Augmentors sets convertable / upgradable to 140s?

 

We have no plans to add 140 versions of the Augmentors Rune Sets.

Raid and Dungeon Designer :: Carbine Studios

État des serveurs » MAINTENANCE DE TOUS LES ROYAUMES - 20 JUILLET Conguero

Conguero
  • Carbine Studios Staff

19 July 2016 - 01:55 PM

Bonjour !
 
Aux dates et heures suivantes, tous les royaumes seront fermés pour cause de maintenance. Par conséquence WildStar sera inaccessible.
 
Veuillez nous excuser pour la gêne occasionnée et merci pour votre patience.
 
Le Mercredi 20 juillet de 13h00 à 14h05 (heure de Paris)
* La durée de la maintenance est sujette à changement.
 
- Tous

The kiosk in my temporal lobe is shaped like Rosalyn Carter.

 

Twitter@talkingcongas

Serverstatus » 20.07.2016 - WARTUNGSARBEITEN AN ALLEN SERVERN Conguero

Conguero
  • Carbine Studios Staff

19 July 2016 - 01:51 PM

Hallo,
 
am 20.07.2016 ab 13:00 Uhr MESZ werden alle Server aufgrund von Wartungsarbeiten offline sein.
 
Wir gehen davon aus, dass die Wartung etwa 1 Stunde andauern wird. Folgt in jedem Fall diesem Thread, um über den Stand des Updates auf dem Laufenden zu bleiben!
 
Beste Grüße
 
Team WildStar

The kiosk in my temporal lobe is shaped like Rosalyn Carter.

 

Twitter@talkingcongas