Jump to content


Developer Tracker

News and Announcements » DOUBLE XP X-PLOSION! MAY 27–30 CRB_Sunshine

CRB_Sunshine

    Community Manager

  • Carbine Studios Staff

Yesterday, 04:02 PM

Protostar loves eXtra Profits, and you love eXperience Points. Put them together and you've got a Protostar Double XP X-Plosion! For a limited time Protostar will match your experience—point for point. That means you earn twice the XP every time you earn XP during this special event. The X-Plosion runs from May 27 at 2am PDT until 11:59pm PDT on May 30.

 

Keep in mind that the double XP from this Double XP X-Plosion! event stacks with the bonuses from Signature, and Signature offers a ton of other great benefits too!

 

We recommend maximizing Protostar’s very generous Double XP X-Plosion! by tackling adventures, expeditions and dungeons, which you can queue for by using the Content Finder (N). And if you’re already max level, now’s a great time to pull the trigger on leveling some alts!

 

Don’t have any WildStar characters yet? The Double XP X-Plosion! event is the perfect time to start! Click here and play completely for free.

Bug Reports » Store Purchases on Alts CRB_Judico

CRB_Judico
  • Carbine Studios Staff

Yesterday, 12:26 PM

Cirinde, we aren't able to find a support ticket submitted by you recently. Please make sure you create a ticket (not just a bug report), and include the information of what character you bought the item on and what character it was delivered to.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

Arenas » Season 2 Arena 3v3 Team Rankings - The Sequel CRB_Caydiem

CRB_Caydiem
  • Carbine Studios Staff

Yesterday, 09:52 AM

Season 2 3v3 Standings Part XXIV (as of 05/24):

Ranking. [Team Rating] [Adjusted Rating] [Rank Change] [Win %] [Wins - Losses] Team Name

 

EU

  1.                 [892] [892] [ --- ] [83.6%] [194 - 38] letroit mousquetaire
  2.                 [782] [782] [ --- ] [78.1%] [  86 - 24] Random
  3.                 [723] [738] [  +1] [77.5%] [100 - 29] Kentucky Fried Aurin
  4.                 [784] [736] [  -1] [94.1%] [241 - 15] Team Venture
  5.                 [819] [699] [ --- ] [87.5%] [154 - 22] Lopp Stars
  6.                 [613] [613] [ --- ] [59.2%] [  50 - 34] Luminai Refugees
  7.                 [870] [606] [ --- ] [90.2%] [175 - 19] ON JOUE TSG ET QUOI VIEUX
  8.                 [800] [536] [ --- ] [35.2%] [  6  - 11] The Wrong Hats
  9.                 [656] [464] [ --- ] [76.1%] [  51 - 16] War Legend Reloaded
  10.                 [452] [452] [ --- ] [65.0%] [ 26 - 14] Ranzige Rollrammler
  11.                 [436] [436] [ --- ] [42.1%] [  24 - 33] contracts are life
  12.                 [599] [407] [ --- ] [77.8%] [105 - 30] Les sales lopps
  13.                 [618] [354] [ --- ] [80.9%] [114 - 27] Shattered Dreams
  14.                 [454] [334] [ --- ] [69.8%] [  37 - 16] squishy squad
  15.                 [375] [327] [ --- ] [83.3%] [  25 - 5 ] Sacrebleu
  16.                 [280] [280] [  +3] [53.3%] [  16 - 14] Wood V
  17.                 [271] [271] [  -1] [38.6%] [  17 - 27] BUTT KICKING BAKAS
  18.                 [556] [268] [  -1] [88.9%] [104 - 13] Is This Housing
  19.                 [386] [266] [  -1] [97.5%] [  39 - 1  ] GoSafe
  20.                 [493] [229] [ --- ] [95.8%] [  69 - 3  ] IM IN LOVE WITH THE COCO

 

 

NA

  1.              [1062] [1014][ --- ] [ 100%] [  104 - 0 ] Mooffin n the Mistresses
  2.                 [846] [846] [ --- ] [82.6%] [  86 - 18] Floaty Cats
  3.                 [800] [800] [ --- ] [76.9%] [130 - 39] Team Toaster Oven
  4.                 [779] [731] [ --- ] [68.6%] [219 - 100] Time
  5.                 [692] [692] [ --- ] [88.8%] [  40 - 5  ] yuheftododis
  6.                 [705] [657] [ --- ] [64.4%] [  29 - 16] Its Miss Erector
  7.                 [776] [584] [ --- ] [38.6%] [  17 - 27] Warpigs 1
  8.                 [555] [531] [  +1] [52.2%] [  35 - 32] Deez Nuts
  9.                 [643] [523] [  +1] [55.7%] [  49 - 39] Drunken Master
  10.                 [586] [514] [  +1] [75.3%] [  55 - 18] Fistdantilanus
  11.                 [556] [436] [  +1] [73.7%] [  68 - 31] Shiny and Chrome
  12.                 [475] [427] [  +1] [79.3%] [  23 - 6  ] Evade Eclips Bazeleel
  13.                 [396] [372] [  +1] [60.7%] [  31 - 20] Spacejam
  14.                 [485] [341] [  +1] [83.3%] [  20 - 4  ] Here for the Costumes
  15.                 [430] [286] [  +1] [49.2%] [  29 - 30] Warpigs
  16.                 [553] [265] [  +1] [81.4%] [  70 - 16] MLG Rejects
  17.                 [375] [231] [  +1] [65.1%] [  28 - 15] Wascally Twaffle Ponies
  18.                 [231] [207] [  +1] [75.0%] [  6 -  2  ] Free rating
  19.                 [413] [125] [  +1] [88.9%] [  40 - 5  ] Who Took Pulp Fiction
  20.                 [259] [115] [  +1] [100.0%] [  17 - 0 ] IS COOL

Bug Reports » Store Purchases on Alts CRB_Judico

CRB_Judico
  • Carbine Studios Staff

24 May 2016 - 04:23 PM

That definitely shouldn't happen. I'll see what I can track down about it; in the meantime a support ticket is your best bet for getting those keys transferred to the intended character.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

État des serveurs » MAINTENANCE DE TOUS LES ROYAUMES - 25 MAI CRB_Sunshine

CRB_Sunshine

    Community Manager

  • Carbine Studios Staff

24 May 2016 - 03:06 PM

Bonjour !

 

Aux dates et heures suivantes, tous les royaumes seront fermés pour cause de maintenance. Par conséquence WildStar sera inaccessible.

 

Veuillez nous excuser pour la gêne occasionnée et merci pour votre patience.

 

[Date et heure]

Le Mercredi 25 mai de 11h00 à 13h00 (heure de Paris)

* La durée de la maintenance est sujette à changement.

 

[Royaumes affectés]

- Tous

Serverstatus » 25.05.2016 - WARTUNGSARBEITEN AN ALLEN SERVERN CRB_Sunshine

CRB_Sunshine

    Community Manager

  • Carbine Studios Staff

24 May 2016 - 03:05 PM

Hallo,
 
am 25.05.2016 ab 13:00 Uhr MEZ werden alle Server aufgrund von Wartungsarbeiten offline sein.

 

Wir gehen davon aus, dass die Wartung etwa 2h00m Stunden andauern wird. Folgt in jedem Fall diesem Thread, um über den Stand des Updates auf dem Laufenden zu bleiben!
 
Beste Grüße

Team WildStar

Server Status » SCHEDULED MAINTENANCE - 25 MAY 2016 CRB_Sunshine

CRB_Sunshine

    Community Manager

  • Carbine Studios Staff

24 May 2016 - 03:02 PM

Hello Everyone -

 

At 4:00AM PDT / 7:00AM EDT / 1100 UTC, all realms will be down for hardware maintenance. During this time we will be deploying a hotfix to address a  bug that was preventing some items such as 2FA rewards, and pre-order bonuses from being claimed to characters.

 

The following will be unavailable:

  • WildStar Game Servers and Logins (NA & EU)
  • WildStar In-Game Store (NA & EU)

Downtime will last approximately 2h00m; please follow this thread for any updates as it progresses.

 

Thanks!

 

Team WildStar

General Discussion » Public/Semi-public bug tracker? CRB_Caydiem

CRB_Caydiem
  • Carbine Studios Staff

23 May 2016 - 09:46 PM

We have a very extensive internal bug tracking system, but making it public - or curating which ones can be seen by the public - would be quite an undertaking. As it stands we track a great deal of information relevant to internal folks in that tracker that wouldn't necessarily work for a public environment. That sort of thing is likely not in the cards, I'm afraid.

 

That said, reporting bugs in the Bug Report forum and in game are both very helpful. The /bug command gives us pertinent details in the moment - your location, etc. - whereas the Bug Report forum allows for more extensive detail, screenshots and the like. Please continue to utilize both. Even if you don't receive a post in the forum, know that it will be looked at. :) We read it all the time.

 

To that end, neither the Star-Comm nor the Arcterra issues were news to us on the time of reporting. We asked questions in some cases as more information is always helpful, particularly when it comes to difficult-to-diagnose issues like Star-Comm or the large number of variables involved in issues with Arcterra's dynamic events. Ooneka is one of this forum's intrepid moderators, not a dev, and that team isn't as privy to what we're working on on a day-to-day basis. :) Sometimes bugs aren't simple to resolve or only truly rear their heads on a live environment over time, making diagnosis tricky. The more information you can give us about any anomalies you see, the more helpful it is, and the more likely we'll be able to use that information to squash the pesky bugs.

 

We do our best to write patch notes for every bug we fix, but I'll pass the word along to make sure we're diligent about that. :)

 

And yes, we're aware of the Lightspire issue and are actively investigating it.

General Discussion » 2 YEARS and the minor bug still there CRB_Spellchecker

CRB_Spellchecker
  • Carbine Studios Staff

23 May 2016 - 12:35 PM

While you're at it, could you look at the Stickypaw tasks in Galeras and how they register with the "Fighting with Friends: Galeras" achievement? I have a task named "Kill Stickypaw" listed as complete, but the "Fighting with Friends: Galeras" achievement is shown as still needing the "WANTED: Stickypaw" task.

I'll add it to the list and check on it.

Principal Narrative Designer, WildStar

Twitter: @carbinegary

General Discussion » 2 YEARS and the minor bug still there CRB_Spellchecker

CRB_Spellchecker
  • Carbine Studios Staff

23 May 2016 - 10:44 AM

Looks like we've figured it out and we'll be squashing it in an upcoming release. Thanks for your patience.

 

G

Principal Narrative Designer, WildStar

Twitter: @carbinegary

Bug Reports » Issue with binding Retroblade and Plasmatic Hyperboard CRB_Judico

CRB_Judico
  • Carbine Studios Staff

23 May 2016 - 08:53 AM

Thanks for the reports, I'm investigating this issue.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

General Discussion » Question about account inventory change CRB_Judico

CRB_Judico
  • Carbine Studios Staff

23 May 2016 - 08:50 AM

There is a thread in the bugs section regarding this issue so I'm not the only one who has this problem but I'll make sure I submit a ticket next time I log into the game.

https://forums.wilds...d/#entry1508732

The items I can't claim are all of the pre-order items, both 2-Step verification items, the Fancy Pants Jacket, Loyalist's Beret, Malgrave Sandwrap and the Facesnuggler. I can claim any single claim item and any multi-claim item bought from the Cash Shop or from Cosmic Rewards.

 

Thanks, I'll look into this problem immediately.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

General Discussion » 2 YEARS and the minor bug still there CRB_Spellchecker

CRB_Spellchecker
  • Carbine Studios Staff

23 May 2016 - 08:45 AM

For the time being, we're researching this. There may be some mismatch between the achievement and the Content Finder, but if you can provide any additional info, please do.

Principal Narrative Designer, WildStar

Twitter: @carbinegary

General Discussion » 2 YEARS and the minor bug still there CRB_Spellchecker

CRB_Spellchecker
  • Carbine Studios Staff

23 May 2016 - 08:42 AM

FOR GODS SAKE FIX IT FINALLY!

http://postimg.org/image/wjk24bpl7/

Can you please clarify the bug you're experiencing so we're certain to address exactly what you're having trouble with?

Principal Narrative Designer, WildStar

Twitter: @carbinegary

General Discussion » Question about account inventory change CRB_Judico

CRB_Judico
  • Carbine Studios Staff

21 May 2016 - 12:35 PM

Regarding this change, I'm not a fan of it. Not only is it bad for people like myself who can't decide on who to bind the daily rewards on, I now can't claim any of my preorder, drop reward, or 2-step verification items. I just get an error message every time I try. I can't even claim the ones my character already has (but can claim again). Tried on both Entity and Jabbit, same result. I COULD however claim my Cosmic rewards and the Deluxe items on Entity without issue so is it maybe only stuff that was given out before F2P that can't be claimed currently? I can also claim all the existing daily rewards without issue as well. Please fix this ASAP Carbine. If I want to make new alts, I want to be able to use my Rocket House.

 

I haven't heard of this particular issue before. Please submit a support ticket with as many details as possible, such as the exact error message and the affected items, and I'll see if I can figure out what's going on with your account.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

General Discussion » Question about account inventory change CRB_Judico

CRB_Judico
  • Carbine Studios Staff

20 May 2016 - 04:02 PM

I can't provide an official detailed plan as to how we are going to approach all of the issues being discussed here, but I can at least address some concerns and provide general information.

 

  1. The sole purpose of these changes was to improve the usability and intuitiveness of our store purchase flow. We found that in particular for very new players, the store felt clunky and it was hard to figure out how to go from buying an item to actually having that item on your character. In fact, we found very significant data showing that our old store purchase flow was negatively impacting retention of new players. Looking to the future (including Steam!), it was important to us to solve these problems. I assure you all that there is no ulterior motive such as influencing purchasing behavior, we just want more players to enjoy their WildStar experience!
  2. Login rewards interacts poorly with this new flow. In addition, the inability to break up bundles between characters was a loss of functionality. I am actively working on ways of fixing these problems without regressing the account inventory changes, however they are non-trivial, so these improvements won't be coming to you immediately. This is a very high priority for us. Once we have solidified our plans for these fixes, I'll try and get that information public.
  3. Account currencies such as Omnibits and Service Tokens have absolutely nothing to do with individual characters. If you have access to these on one character, you have access to them on all characters. There is a bug that sometimes generates a "gift received" mail even when you purchase currencies for yourself but this has no impact on item delivery. A fix for that bug is forthcoming.
  4. Regarding lockbox keys and other unique items - if any system tries to force a unique item into a character's inventory when that unique item is already owned, the item will be mailed to that character instead. This same logic applies when the character inventory is full.
  5. The 'Bind to Account' button in the new account inventory does indeed bind selected items all the way to character. Although this was the intended functionality, we made an error when transitioning the old UI to the new one, leading to this misleading button label. We'll be fixing this.

 

I hope that helps address a lot of the concerns brought up in this thread; know that we are reading all of your feedback about this core system and are working to smooth out the new rough edges that have been introduced.

Kevin Wingham

Senior Systems Engineer

 

Twitter: @kwingham

Classes and Combat » Class Changes Live? CRB_Meerkat

CRB_Meerkat
  • Carbine Studios Staff

20 May 2016 - 10:34 AM

"We have decided not to push the Arcane Missiles buff change up at this time."

 

http://puu.sh/oYVwm/d9d4556885.jpg

 

Unbelievable is all I can say.

 

 

We made the call to make this change for now and look at better ways to support that build in the future. Sorry I didn't update that thread after we decided to make that call.

Steven Engle - Lead Combat Designer - Carbine Studios
Wildstar Forums - CRB_Meerkat
Reddit - CRB_Steven
Twitch - Crb_Sengle
Twitter - Steven_Engle

Bug Reports » Fell through the map CRB_Tilde

CRB_Tilde
  • Carbine Studios Staff

20 May 2016 - 07:56 AM

For those of you who have experienced this, can you report what mount you were on when this happened?

Classes and Combat » Class Changes Live? CRB_Meerkat

CRB_Meerkat
  • Carbine Studios Staff

20 May 2016 - 07:43 AM

https://forums.wilds...69#entry1505769

Steven Engle - Lead Combat Designer - Carbine Studios
Wildstar Forums - CRB_Meerkat
Reddit - CRB_Steven
Twitch - Crb_Sengle
Twitter - Steven_Engle

Server Status » HOTFIX - ALL REALMS - 20 MAY 2016 CRB_Sunshine

CRB_Sunshine

    Community Manager

  • Carbine Studios Staff

19 May 2016 - 01:18 PM

Hey Folks!

On May 20, 2016 at 12:00AM PDT / 3:00AM EDT / 0700 UTC we'll be bringing the servers down to deploy a Hotfix that should resolve an issue with some Skeledroids in Contemplations on Perspective to be invisible and have no hitbox. Estimated downtime is approximately 30 minutes.

Thanks for your patience and be sure to follow WildStar Ops on Twitter, and this thread for updates.

Team WildStar